CONTACT & DELIVERY

UK DELIVERY - PREMIUM AS STANDARD

• Delivery - £4.95 per order 
• FREE delivery when spending over £50 (excluding postage charge)

Fully tracked next working day delivery following the dispatch of your order and we aim to dispatch goods within 48-72hrs from ordering, however, during busy periods despatches could take 4-5 working days. We use both DPD and Royal Mail for delivery.

Some postcodes including Scottish highlands and N.Ireland will be a 2-day delivery. You will be notified by the carrier.

All of our prices are inclusive of applicable VAT.

OVERSEAS, WORLDWIDE DELIVERY

• Delivery - £9.95 per order (EU)
• Delivery - £19.95 per order (Rest of World) 

In some circumstances we may need to charge extra for curtain countries. We will contact you if this is the case. 

We aim to dispatch international goods within 4-5 working days from ordering. Carrier notifications will advise delivery times.  Delivery charges may vary to that displayed. If thisis the case we will contact you. Additional costs may need to be paid. 

Customers ordering from outside the UK will be able to purchase goods excluding Tax.  Local Tax and Charges that are applicable, should be paid directly to the courier.

IT'S OK TO CHANGE YOUR MIND

Not everything is perfect, so if you’re not completely happy with your purchase, you have 14 working days from the date of receiving your order, to pop it back to us for an exchange or refund. We love being able to offer free UK delivery options, but returns are the responsibility of the customer, and we do recommend using a recorded delivery service to ensure items make their way back to us safely.

We kindly ask that you make sure all products are returned in their original condition, with their original packaging and labels. Returns that are damaged or soiled may not be accepted and may be sent back to the customer.

In the case of Goods which are made and supplied to your specification or which have been personalised for you, you will not have the right to cancel or return the order.

In addition any media items such as books, USBs, activation cards are not able to be returned once out packaging has been opened, as such sit outside our returns agreement. 

Contact us using the form below or beemanc@redsodaco.com